Delivery Policy

🌍 International Shipping

Last updated: May 6, 2025

At VibeRPM , we're committed to delivering your artwork worldwide with speed, care, and full transparency. Whether you're in the UK , Europe , the Middle East , or beyond — we're preparing to serve you.

✈ Shipping Availability

We are currently expanding our delivery network to offer international shipping to:

  • United Kingdom

  • Europe (EU & non-EU countries)

  • Middle East

  • Other selected global destinations

More countries will be added soon as we scale our logistics network.

📩 Order Processing Time

  • Orders are processed within 24–48 business hours

  • Each piece is carefully packaged to ensure it arrives safely, wherever it's headed

🚚 Delivery Times & Fees (Coming Soon)

Region Estimated Delivery Time Shipping Fees
United Kingdom 5–8 business days Displayed at checkout
Europe (Major cities) 5–10 business days Displayed at checkout
Middle East 6–12 business days Displayed at checkout
Other Regions Varies by destination Calculated at checkout

Shipping costs and times are estimates and may vary depending on customs procedures and local couriers.

📩 Delivery & Tracking

  • You will receive a shipping confirmation email with your tracking number once your order is dispatched

  • International orders are shipped with reliable carriers and include protective packaging

❗ Possible Delays

While we aim to deliver on time, certain factors may cause delays:

  • Customs inspections or duties

  • Incomplete or incorrect shipping addresses

  • Weather conditions or logistics disruptions

  • Peak season or high-demand periods

We'll notify you promptly of any major updates.

📬 Questions or Special Requests?

Need help with international shipping or want to check if we deliver to your area?

📧 support@viberpm.ma

Frequently Asked Questions (FAQ)

1. What are the delivery times?

Delivery times vary by city:

Major cities: 2 to 4 working days

Other cities & rural areas: 3 to 6 business days

Free delivery on purchases over 499 DH .

Do you offer custom paintings?

Yes! We create custom LED boards
according to your wishes:

  • Car or motorcycle model of your choice
  • Specific colors
  • Personalized text or plate

Contact us on WhatsApp
or email support@viberpm.ma to discuss your design.

What payment methods do you accept?

Cash on Delivery (COD) in most cities in Morocco

Secure online payment by bank card (CMI)

4. What if my painting arrives damaged?

Send us a photo/video of the defect within 48 hours
following delivery to support@viberpm.ma .

We will send you a free replacement .

Can I return a product if I change my mind?

Yes. You have 7 days to make a return if:

  • The product is intact
  • In its original packaging
  • Custom paintings are non -refundable , except in the event of a defect.

What is the difference between your paintings and a classic poster?

Our paintings are an immersive visual experience :

Frame
solid wood

Impression
High quality HD

Band
Integrated LED for realistic lighting

They turn any wall into a car scene
vibrant .

Do you deliver everywhere in Morocco?

Yes, throughout the Kingdom , even in rural areas.

How to contact you?

By email: support@viberpm.ma

Via WhatsApp:

Or via our contact form